Refund policy
Welcome to FXBotExperts.
Our goal is to provide high-quality digital trading tools
and ensure a smooth, transparent purchasing experience for our users. Please carefully review our Return
and Refund Policy to understand our terms and limitations regarding digital product purchases on
FXBotExperts.com.
FXBotExperts.com is a project operated by Bulvert LLC, the legal entity responsible for all business operations, product transactions, and refund policies. All references to "FXBotExperts," "we," "our," or "us" refer to Bulvert LLC as the governing entity, while FXBotExperts.com remains a part of its business activities.
1. Digital Product Nature
FXBotExperts exclusively offers digital products, including Expert Advisors (EAs), software tools, and algorithmic trading solutions. Once purchased, these digital goods are delivered instantly and are considered "used" upon download, activation, or access.
Due to the digital and non-tangible nature of our products:
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No returns or exchanges are accepted under any circumstances.
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All sales are final, and no refunds will be issued once a product is accessed or delivered.
2. Policy on Refunds and Cancellations
Our digital goods policy strictly adheres to a No Refunds standard:
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Non-refundable purchases: Due to the irreversible nature of digital product delivery, refunds are not provided once access is granted.
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No cancellation of orders: Once an order is placed and processed, cancellations are not permitted as the product becomes available for immediate use and download.
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No partial refunds: Subscription-based services are non-refundable, and no credit is issued for unused subscription periods.
3. Technical Issues and Product Support
We understand that technical issues may arise. While we do not offer refunds, Bulvert LLC is committed to helping users resolve issues to ensure product functionality.
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Accessing Support: If you encounter technical difficulties with your purchase, contact our support team within 7 days of purchase at support@fxbotexperts.com .
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Scope of Support: We assist with installation, initial setup, and resolving common operational issues. Custom settings or personalized advice are not included.
4. System Compatibility Requirements
It is the customer’s responsibility to ensure their system meets the compatibility requirements listed on each product page prior to purchase.
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No refunds for incompatibility: FXBotExperts does not offer refunds for system incompatibility or failure to meet prerequisites.
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Informed Purchase: Please review product requirements carefully or contact support for clarification before buying.
5. Backtesting and Results Disclaimer
Backtest results shown on product pages were conducted using tick-by-tick historical data from Tickstory, mainly on the EURUSD pair from January to December 2018.
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These results do not reflect default EA settings.
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EA settings should always be adjusted to meet your trading goals and risk preferences.
6. Acceptance and Acknowledgment of Policy
By completing a purchase on FXBotExperts.com, you acknowledge and agree to this policy:
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Customers are deemed to have accepted the policy upon purchase.
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No refunds or returns will be granted after delivery.
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Customers must ensure they understand and agree to these terms before purchasing.
7. Updates to Policy
Bulvert LLC may modify or update this Return and Refund Policy at any time to reflect changes in business needs or legal regulations.
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Updates will be published on this page.
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Continued use of our website constitutes acceptance of any changes.
8. Contact Us
If you have any questions about this Return and Refund Policy, please contact us:
📧 Email: support@fxbotexperts.com
We are here to help and are committed to ensuring you have a positive experience with Bulvert LLC and FXBotExperts.com.
© 2025 Bulvert LLC. All rights reserved. FXBotExperts.com is an official project of Bulvert LLC.