Contact information
At FXBotExperts, we are committed to providing top-notch customer service and support. Whether you have
questions, need assistance with a product, or want to provide feedback, please feel free to reach out to
us through the following contact options:
1. General
Inquiries
For general questions about our services, products, or policies,
please contact our Customer Service Team:
- Email: info@fxbotexperts.com
-
Response Time: We
strive to respond to all inquiries within 24 hours on business days.
2. Technical Support
If you are experiencing technical issues with a product,
such as difficulty accessing or activating your Expert Advisor (EA), please contact our Technical
Support Team:
- Email: support@fxbotexperts.com
-
Available Support Hours: Monday to Friday,
9:00 AM - 6:00 PM (CET)
- Response Time: Our goal is to address all technical
support requests within 12-24 hours.
3. Live Chat Support
Our Live Chat Support is available during the following
hours:
- Working Hours:
- Monday to
Friday: 9:00 AM - 6:00 PM (GMT+1)
- Saturday: 10:30 AM - 4:00 PM (GMT+1)
- Sunday: Unavailable
Our live chat agents are
ready to assist you during these hours for immediate support.
Important Notes
- Business Hours: Our regular business hours are Monday to
Friday, 9:00 AM - 6:00 PM (GMT+1). Inquiries received outside these hours will be addressed the next
business day.
- Response Times: We strive to maintain our response times, but delays may occur during
peak periods or holidays. Thank you for your patience and understanding.
Thank you for
choosing FXBotExperts. We look forward to assisting you and enhancing your experience with our products
and services.
© 2025 FXBotExperts. All rights reserved